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Frequently Asked Questions

Please take a moment to view these frequently asked questions.

Of course, you are more than welcome to get in touch if you have any query at all

I'm based in South Devon, local to Plymouth. The large majority of my work has been in the Plymouth and surrounding areas, however I have been lucky enough to travel to other locations on occasion. 

During our initial discussions I will be able to guide you on times and travel, and all prices that I quote will include travel time.

I will be as transparrent as I possibly can about all arrangements.

All prices will include travel time, time at the location, editing time any also expendable hardware etc. 

During our initial discussions I will discuss with you all of your options and tailor a package just for you. 

There are no hidden or additional charges, just one price to cover your requests.

All initial quotes carry no obligation, so you are free to make your decision.

A deposit will secure me for your date.

At a minimum you will get a suite of your finished photographs via USB media or file transfer, whichever is easier for you. I will be able to discuss with you your preference for prints, photobooks or albums at our initial discussion.

Most people opt to receive their photographs digitally, either by USB drive that I can deliver or post, or via a file transfer so you can download them all straight to your computer.

During our initial discussions I will ask whether you would like me to source any prints, or other products such as albums or photobooks, and I can guide you through the process.

The turnaround time is different for each service and is also dependent on the time of year.

I have listed below some approximate turnaround times as a guide, however I will be happy to update you at the time of booking on a more specific turnaround time.

This time includes my being on location and at the event, image management, all editing and upload to a file directory or fileshare.

  Off-Peak (October to May), Weddings 7 days, Portraits 4 days

  Peak (June to September), Weddings 14 days, Portraits 4 days

All images are provided as .jpeg files as standard. This means you can display them on the vast majority of devices and upload them to most media (eg Facebook or photo editing softward) without any issue.

For those a little more technically minded, it is possible for me to provide the files in a different format at your request. If you have any specific requests or queries please let me know on booking.